You won’t do it better if you don’t know how to do it right…
It’s Quicker When You know What You’re Doing
Your employees are your biggest asset, and often your biggest cost – do you invest in training for your employees? Or have a formal mentoring program to get them up to speed? Problems often arise because employees are unsure of their roles – what exactly they should be doing day-to-day.
Allocate time to properly train your employees, while this takes time and effort in the short-term, the long-term benefits are far greater. Regularly review your current employee training needs, as your business changes, so might staff roles and training requirements.
Who’s The Trainer?
Ideally, your trainer should be someone that knows the ins and outs of your business, a manager or supervisor with experience in different departments. While many businesses view new employees as a potential drain on resources for the first few weeks, in the long-run, untrained employees will cost you more in low productivity, poor service, waste and inefficiency.
A Flexible Workforce
Cross training staff and multi-skilling is crucially important, particularly for small-medium sized businesses. Teach your employees how to do jobs other than their own regular jobs, get colleagues to mentor each other so that they can move around and fill in if somebody is sick or absent. Supervisors can serve customers and kitchen staff can learn to cash up the till.
A Smarter Workforce
Lack of training can lead to employees having poor attitudes to various aspects of the business and will most definitely lead to many staff developing poor work habits. Proper training will lead to greater employee productivity. It’s your job to teach them how to work smarter, not harder.