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jeremy gall hospitality mavericks podcast

#194 Jeremy Gall, Founder and CEO at Breezeway, Delivering More Human Experiences

jeremy gall hospitality mavericks podcast

#194 Jeremy Gall, Founder and CEO at Breezeway, Delivering More Human Experiences

Breezeway is a leading property operations and services platform for short-term rentals. The CEO and Founder, Jeremy Gall, shares his entrepreneurial journey and how it led him to launching Breezeway. It’s an interesting conversation about why property management is at the beginning of a massive shift, and how all businesses can learn from the vacation rental industry.

ally gordon hospitality mavericks podcast

#193 Ally Gordon, Coach and Mentor, on Setting the Right Goals

Ally Gordon has over twenty years of experience helping business leaders, professionals and individuals realise their potential. Through his past experience as a Senior Manager and Director in a number of high profile businesses, Ally has led the growth and redirection of junior management through to board level, in sole traders, start-up businesses right through to global corporates.

vikki barnes hospitality mavericks podcast

#192 Dr Vikki Barnes, Founder of Positive Wellbeing, on Happiness as a Measure for Society

Through consultation, programmes and speaking engagements, Dr Vikki Barnes supports organisations across industries in making the most of people and creating cultures that people are proud to be a part of. In this episode, we explore how organisations can build a happy culture for their people, what we can learn from the Stoics, having reflective time and more.

john mason hospitality Mavericks

#191 John Mason, Founder of Sideways, on Continuous and Spontaneous Learning

John Mason, has a deep purpose of trying to make learning better and easier for everyone. He is the founder of Sideways, a hospitality learning and knowledge-sharing platform that helps teams to get better every day. We dive into John’s story and why he built Sideways, and how John struggled with the traditional ways of learning in school and the early parts of his career.

paul mccarthy hospitality mavericks podcast

#190 Paul McCarthy, CEO and Founder of Snapfix, on Getting Operations Done Faster and Better

Paul McCarthy is the CEO and Founder of Snapfix, which is the simplest Facilities and Maintenance Platform in the world. Paul’s background is in software development, and in parallel he has always been involved in managing buildings as part of a family business – both residential and commercial buildings.

mathieu gorge

#189 Mathieu Gorge CEO and Founder of Vigitrust

This is a fascinating episode as it affects us all. We take a deep dive into what cyber security is – and why it is important for the C-suite to be heavily involved in this and what the impact can be if you get hacked. We also delve into Mathieu’s Five Pillars of Security framework, what to train your staff, and what to be aware of when collecting sensitive data.

bo burlingham

#188 Myles Downey, Performance Coaching and Leadership Expert, on Self-Trust

Myles Downey is an authority on Performance Coaching and Leadership. He was the founder of The School of Coaching, for many years, a much-respected provider of coach training and executive coaching in the UK and Europe. Myles is the author of ‘Effective Modern Coaching’, ‘Effective Coaching’ and ‘Enabling Genius – a mindset for success in the 21st Century.

michael radley

#187 Simon Elliott, Founder of Profit Hound, on Food Profitability and Consistency

Profit Hound was founded by Simon Elliott in 2020 to help food businesses become more profitable. From being the only boy in Home Economics at 13, to his career in food profit consultancy for 25 years – and then launching Profit Hound – Simon has achieved a lot along his journey.

annica wainright

#186 Bryan Adams, CEO and Founder of Ph.Creative, on Telling Your Employer Branding Story

Bryan Adams is the CEO and founder of Ph.Creative, a global employer branding agency, working with clients like Continental, Apple and Nike. Bryan is also co-author of two books, ‘Getting Goosebumps’ and ‘Give & Get Employer Branding’.

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bo burlingham

#185 Bart-Jan Leyts, Founder and CEO of Loreca, on Boosting Hotel Revenue with an Algorithm

Loreca is a startup that helps hotels rank higher on travel search engines using an algorithm that today’s guest, Bart-Jan Leyts, had designed – and boosting the revenue of a hotel or Bed and Breakfast by approximately 24%. I had to invite Bart-Jan on to the show to learn more about this platform, and explore the overall bigger picture of tech in the hospitality industry.

michael radley

#184 Michael Radley, Co-Founder of Nibble, on Influencer Marketing Built For Hospitality

Nibble was launched in 2021 to make influencer marketing simple and quick for restaurants and influencers. The platform connects brands with the right local influencers to get more customers through the door. Today we’re joined by co-founder Michael Radley to discuss why all hospitality brands need to leverage this marketing channel – and where to get started.

annica wainright

#183 Annica Wainwright, Co-Founder of 2Forks, on Boosting Your Business Through Storytelling

Annica Wainwright talks about her business 2Forks, and how she has been able to elevate her business and brand through copywriting. 2Forks offers copywriting, content strategy and consultancy services. They help restaurants and brands connect with consumers through engaging food and drink content.

bo burlingham

#182 Bo Burlingham, Author of ‘Small Giants’, on Building a Business That Lasts Forever – PART TWO

Join the second part of my conversation with Bo Burlingham – the author of notable books such as ‘Small Giants’ and ‘The Great Game of Business’. Currently a contributor to Forbes, Bo previously worked at Inc. magazine for over 30 years as senior editor, executive editor, and editor at large.

bo burlingham

#181 Bo Burlingham, Author of Small Giants – PART ONE

Bo Burlingham’s work has had a huge impact on my work at Hospitality Mavericks. He is the author of notable books such as ‘Small Giants’ and ‘The Great Game of Business’. Currently a contributor to Forbes, Bo previously worked at Inc. magazine for over 30 years as senior editor, executive editor, and editor at large.

the six tenets of agile hospitality

#180 The Six Tenets of Agile Hospitality

This week's episode takes a different turn – the spotlight is on myself with my amazing co-author Nicole Antonio Gadsdon from BananaPepper HR, hosted by the great John Porter of ShielPorter Communications. In this special episode, we unpack our whitepaper ‘Six Tenets of Agile Hospitality: 6 Tenets Every Leader Needs to Survive and Thrive in the New Era of Hospitality’.

pix ashworth

#179 Pix Ashworth, Founder at land&water, on Building a Sustainable Team

Pix Ashworth is the founder of sustainable bath and body brand land&water, and the Director of Watergate Bay Hotel in Cornwall. They’re in the process of obtaining their B Corp accreditation, so I had to have Pix on the show to explore how they’re building a sustainable brand and how they have developed a solid company culture.

thiago luz togni

#178 Thiago Luz Togni, General Manager at Temper, on Solving The Staffing Crisis

Thiago Luz Togni is rallying a movement trying to get the government to consider 2-year visas for EU citizens in the UK’s hospitality sector. I’m delighted to have him on the show to find out how he is campaigning for change with a petition which requires 100,000+ signatures. Thiago is also the General Manager at Temper.

kirk pederson

#177 Kirk Pederson, President at Sightline Hospitality, on Enabling Decision-Makers and Idea Creators

Respect, collaboration and listening are some of the key attributes of the culture at Sightline Hospitality. It’s a third-party management company that redefines hotel management and has supported its employees “like a family” over the pandemic. Kirk Pederson, joins to share how their business is refining and redefining hospitality through its strong employee culture.

spencer hyman

#176 Spencer Hyman, Founder of Cocoa Runners, on What Craft Chocolate Can Teach Us

Cocoa Runners are the home of the world's finest craft chocolate, working with over 100 makers from all over the world, providing 750 bars through a monthly discovery service, individual bar sales and distribution services for small batch, single estate, craft chocolate. Today we are joined by the remarkable founder of this company, Spencer Hyman, who is on a mission to bring you the world’s best single-estate chocolate.

nisha katona

#175 Nisha Katona, Founder and CEO at Mowgli, on Big Plans for Small Businesses

In this episode, Nisha discusses how running a small restaurant can still make ambitious plans for the environment and be a reputable employer in the industry. We also explore the differences between being a CEO and a founder, her strategy for high retention rates, doing her own social media – and why she gets outside no matter the weather.

dave oakley

#174 Dave Oakley, CEO at Lead Different, on the Clue to Great Talent

CEO at Lead Different, Dave Oakley. In this episode, Dave returns to the show to delve deeper into this seminal book, and reflect on how it can help you attract and retain great talent. Dave shares how to get talent right by using the ‘Talent Matrix’ and what we can do to build a great company.

spencer hyman

#176 Spencer Hyman, Founder of Cocoa Runners, on What Craft Chocolate Can Teach Us

Cocoa Runners are the home of the world's finest craft chocolate, working with over 100 makers from all over the world, providing 750 bars through a monthly discovery service, individual bar sales and distribution services for small batch, single estate, craft chocolate. Today we are joined by the remarkable founder of this company, Spencer Hyman, who is on a mission to bring you the world’s best single-estate chocolate.

nisha katona

#175 Nisha Katona, Founder and CEO at Mowgli, on Big Plans for Small Businesses

In this episode, Nisha discusses how running a small restaurant can still make ambitious plans for the environment and be a reputable employer in the industry. We also explore the differences between being a CEO and a founder, her strategy for high retention rates, doing her own social media – and why she gets outside no matter the weather.

dave oakley

#174 Dave Oakley, CEO at Lead Different, on the Clue to Great Talent

CEO at Lead Different, Dave Oakley. In this episode, Dave returns to the show to delve deeper into this seminal book, and reflect on how it can help you attract and retain great talent. Dave shares how to get talent right by using the ‘Talent Matrix’ and what we can do to build a great company.

flynn byrne

#173 Flynn Byrne and Grant Dexter, Escapism Bar Group, on Keeping Staff Engaged: From Frontline to Management

I had the great pleasure to be joined by two great guests from Escapism Bar Group – Head of Learning and Development, Flynn Byrne, and Managing Director, Grant Dexter. It was fascinating to learn from the nightlife industry – a sector that hasn’t been fully covered on the show yet. Escapism Bar Group was founded in 2004 by husband and wife team Phil and Mel Harrison.

Giles Fuchs

#172 Giles Fuchs, Founder and CEO at Burgh Island Hotel, on Net Zero Hospitality

Giles Fuchs is the Founder and CEO at Burgh Island Hotel, as well as Office Space in Town and Gunner Cocktails. Giles took on the exciting challenge of restoring its reputation and service excellence when he became co-owner in 2018. In this episode, we explore how he’s pledging to be net zero, supporting the local community – and some of the key challenges he has faced with transforming a company’s culture.

#171 Sophia Ahamed, Principle at Monograph & Co, on Your Storytelling Touch Points

How do you have a story and a brand that talks to people's hearts? Find out how from Sophia Ahamed, the Principal at Monograph&Co – a Design Agency based in Vancouver, Canada. They produce compelling brand identities, publications, product packaging and digital experiences for clientele both locally and internationally.

rachael nemeth

#170 Rachael Nemeth, CEO and Co-Founder at Opus, on Frontline Staff Micro Training

Opus is a training platform designed for businesses with a deskless workforce that helps more than 300 businesses boost their training on the frontline. It was fascinating to learn more about Rachael’s background in operations from hospitality where she worked with some great brands like Danny Meyer's Union Square Hospitality.

hospitality mavericks shawn askinosie

#169 Shawn Askinosie, Founder and CEO of Askinosie Chocolate, on What’s Enough

Shawn Askinosie left a successful career as a criminal defense lawyer to start a bean-to-bar chocolate business – Askinosie Chocolate. It is a small batch direct trade chocolate maker in Missouri, sourcing 100% of their cocoa beans directly from farmers. Shawn’s commitment to fairness, sustainability, minimal environmental impact, and community enhancement is undeniable.

#168 Edward Francis, Co-Founder at Thumbprint Apparel, on Education and ​​Sustainable Fashion

Today we are joined by the co-founder of a mission-driven fashion brand Thumbprint, as well as Strategy and Brand Consultant for a number of great hospitality brands – Edward Francis. We explore how Ed and his co-founder Evgenia Baydikova have launched a fashion brand that, from the outset, is helping the world become a better place.

hospitality mavericks

#167 Dan Simons, Co-Owner and CEO of Farmers Restaurant Group, on Slowing Down To Go Deeper

Today’s guest, Dan Simons, co-created and co-owns Farmers Restaurant Group, which includes seven restaurants in DC, Maryland, Virginia, and Pennsylvania, including Founding Farmers, Farmers Fishers Bakers, Farmers & Distillers, and their distillery, Founding Spirits. The company supports over 1,500 employees and continues to grow. Dan blogs regularly @Dan Simons Says about restaurants and hospitality, personal productivity & more.

hospitality mavericks

#166 Dan Nash, Founder of SixEight, on Becoming a Cult Brand

Want to build a brand that people rave about? Dan Nash is the founder of SixEight, an agency that helps food brands turn their customers into a cult of superfans. As a Brand Strategist, it’s Dan’s mission to make food brands become a force for good, behave more like humans and generate the same intense love as the best brands in the world. He works with brands like Dishoom, Flat Iron, and Tonkotsu who have a story worth fighting for.

hospitality mavericks

#165 Anthony “Tas” Tasgal, Author and Speaker, on Telling Stories Your Way

Many companies are communicating 30 - 40 years out of date. But by bringing more emotion and humanness to your language, your company’s values and ‘soul’ can be brought to the center stage. To learn more about telling stories, I am joined by Anthony Tasgal – Trainer, Author, Speaker, Strategist and Lecturer.

hospitality mavericks

#164 Tommy Yionoulis, Founder of OpsAnalitica, on Checklists, Operations Management and Mistakes

Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily operations and identify issues in their businesses, so they can address these before they escalate elsewhere in the business.

hospitality mavericks ari weinzweig

#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing

Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business that make sound financial results as well as a positive impact on people, society and the planet.

hospitality mavericks

#162 Peter Georgiou, Founder at Supper, on a Different Approach to Delivery

Peter Georgiou is the Founder and CEO of Supper, a platform which delivers exceptional food in London, from quality casual to Michelin starred, straight to your home or office by their custom-built fleet. They are now known as the luxury delivery company of choice for London’s finest restaurants and retailers.

hospitality mavericks

#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism

With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's and worked for The Boston Consulting Group. Now based in the US, he is now the CEO and Founder of Be-Cause, a platform for investing and building businesses with a purpose bigger than their products.

hospitality mavericks

#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more about his personal and professional journey that’s taken him to where he is today.

hospitality mavericks

#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve.

hospitality mavericks

#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his own business, so it was refreshing to learn more about his mentoring approach to leadership.

hospitality mavericks thom elliot

#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza Pilgrimage’ of discovery to learn everything there is to know about pizza. I love their latest venture, the Pizza Academy, which is designed to inspire young people to choose hospitality as a career and be a center of excellence for all things pizza.

hospitality mavericks roland horne

#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain WatchHouse. From day one it has been the company’s vision to grow and offer great coffee to great communities.

#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger

Mark Cribb is the host of Humans of Hospitality podcast and Director of Urban Guild – a local, independent hospitality company based in his hometown Bournemouth, UK. From his travels on the road, it’s been his mission to bring an inspired, energetic, creative environment to his hometown where the wonders of people and the world could be embraced and shared every day.

hospitality mavericks

#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace

What makes a place ‘special’ to work at? I’m excited to share with you a conversation I had with an expert in this field. David Dressler is a leadership coach, strategic advisor to purpose-driven entrepreneurs, author of ‘Ten Year Plan’ and one of the co-founders of Tender Greens – a successful and purpose-driven restaurant chain in the USA.

hospitality mavericks

#153 Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, on Empowering Creativity

Find out from Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company. The organisation develops hotels and also manages hotels for third-party investors by leveraging its talented workforce, relationships with major hotel brands, and buying power with major hospitality-focused vendors.

hospitality mavericks jordan ekers

#152 Jordan Ekers, Co-founder and COO of Nudge, on the Frontline Staff and Employee Experience

Today’s guest is obsessed with solving business problems and helping organizational leaders rethink the connection between employee and customer experiences. He is the co-founder and COO of Nudge, an employee communications platform. Their recent report, The Deskless Report 2021, gives some fascinating insights into the state of the ‘deskless workforce’, which we uncover in this episode

hospitality mavericks will beckett

#151 Will Beckett, CEO of Hawksmoor, on Teaching Skills, Not Techniques

Hawksmoor is a British steakhouse and cocktail bar chain founded by Will Beckett and Huw Gott in 2006, after they set out in search of the perfect steak. Fast forward to today, they run nine steakhouses based in London, with a recent new opening in New York City. Will joins the show to share how they have built a business that they are proud of.

hospitality mavericks carly trisk glove

#150 Carly Trisk-Grove, Co-Creator of OPOP, on On How Restaurants Catalyze Change

Carly Trisk-Grove is the Co-creator of OPOP (One Plate One Price), a social enterprise restaurant that offers a new model for casual dining. Carly is on a mission to find out how restaurants can be run for the benefit of the community they serve.

hospitality mavericks julie kleeman

#149 Julie Kleeman and Yeshi Jampa, Founders of Taste Tibet, on Connecting with Your Community

Today’s guests – with no prior experience in hospitality – have excelled in their food business. Born and brought up in rural Tibet, Yeshi Jampa learned to cook nomadic food outdoors at a young age. He found his way to Oxford via India, picking up exciting new flavours along the way. They cook the finest, freshest, most authentic Tibetan food this side of the Himalayas.

hospitality mavericks

#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading

It’s time to build some robust changes. Today’s guest, Samantha Clarke, is on a mission to create the next generation of change-makers, carving out a happier way of working with more purpose, meaning and intention.

hospitality mavericks anese cavanagh

#148 Anese Cavanaugh, CEO of Active Choices, on Intentional Impact

Anese is the CEO of Active Choices, Inc., and author of several highly impactful books, which we explore more about on the show. Anese is also the creator of the IEP Method® (Intentional Energetic Presence®) and the Positive Energy Workplace™ Initiative, a strategist and advisor to leaders and organizations around the world and a keynote speaker.

hospitality mavericks ashish tulsian

#147 Ashish Tulsian, Co-founder and CEO of POSist, on Being a Tech Company

Calling in from India, Ashish Tulsian is the co-founder and CEO of POSist – the first company to provide a complete online POS solution for restaurants. Ashish kickstarted his entrepreneurial journey in 2007 by founding a telecom company right out of college. They now help more than 10,000 restaurants across the world.

hospitality mavericks

#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading

It’s time to build some robust changes. Today’s guest, Samantha Clarke, is on a mission to create the next generation of change-makers, carving out a happier way of working with more purpose, meaning and intention.

hospitality mavericks

#145 Brooks Kirchheimer, Co-Owner at Hearth and Hill, on Asking For Help

What’s it like to run a business with your closest family members? Brooks Kirchheimer, Co-Owner at Hearth and Hill, shares their approach to growing the business and building a unique culture that people want to support and join. Located in Park City, Utah, the independent restaurant has a revived take on contemporary American cuisine that's locally driven.

monika linton

#144 Monika Linton, Founder of Brindisa, on Open-Book Management

Brindisa has been the home of Spanish food in the UK for over 30 years. It was set up by Monika Linton in the 1980s to share her love for quality Spanish produce to the UK, and her aim has always been to bring excellent food and ingredients from the most remote parts of Spain to Britain and to champion selected smaller producers and their skills.

#143 Dino Joannides, Advisor and Senior Executive at Bizimply and rezexe, on Doing Your Homework

Dino Joannides is a Senior Executive with over 25 years of experience in sales, marketing and general management. He has developed skills in creating a number of high performance teams as well as key relationships with customers, partners and distributors. Currently, he is the Advisor and Senior Executive at Bizimply and rezexe.

hospitality mavericks tim vasilakis

#142 Tim Vasilakis, Founder and CEO at The Athenian, on Pivoting to a Dark Kitchen

Tim Vasilakis, Founder and CEO of The Athenian street food brand, explains how he pivoted his business into a dark kitchen. Through their award-winning gyros, The Athenian has grown from a humble market stall to a small network of locations, earning the title ‘Deliveroo Restaurant of the Year 2020’.

#141 Dave Oakley, CEO at DOC Inc., on Going From Good to Great

Dave helps leaders create breakthrough performance and cultures with his approach called LeadDifferent, and he is the CEO at DOC Inc.

#140 Lorraine Copes, Founder of Be Inclusive Hospitality, on Supply Chain Transparency

Lorraine Copes has a far and wide background in procurement and diversity and inclusion. She’s the Founder of Be ​​Inclusive Hospitality – a not-for-profit organisation with a mission to accelerate racial equality in the Hospitality sector – and a Procurement Consultant.

#139 Josh Sharkey, CEO at meez, on Leadership Decisions in the Kitchen

Josh Sharkey is the founder and CEO of meez, the recipe tool for professional chefs. With over 20 years of experience in the restaurant industry, Josh launched the culinary technology company in 2020 to provide chefs the home for all their recipes, menus, and ideas.

#138 Matt Grimshaw, Founder of The Pioneers, on Culture as Your Competitive Advantage

Founder of The Pioneers, Matt Grimshaw. The Pioneers are a team of culture engineers who help scale-ups to design and build the People Operating System they need to drive rapid and sustainable growth.

#137 Alexandra Berger, VP of Product Sales at Hourly by AMS, on the Holistic Recruitment Process

In this discussion we explore what makes a good recruiting process, the power of human interaction, how to find candidates at high volume, positioning your employer brand – and what candidates are looking for in jobs.

#136 Nick Cramp, Author and Transformation Coach, on Better Before Bigger

Author of ‘Better Before Bigger: Rethinking Business Success’ and a Transformation Coach. Having worked previously as a business owner, Nick understands running a company can sometimes feel overwhelming.

#135 Antoine Melon, Co-Founder of HOMEtainment

From chefs to bartenders, live musicians to DJs, HOMEtainment helps create memorable events from the comfort of your own home.

#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan

Today’s guest David Lockwood has been involved with the British cheese scene for 25 years – and is currently the Managing Director of Neal's Yard Dairy.

#133 Lee Curtis, CEO and Founding Partner at RESIDE

Lee Curtis, CCHP, co-founded RESIDE in November 2017. RESIDE’s core purpose is to fundamentally change the short-term rental and alternative accommodation marketplace.

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