Don't miss an episode

Sign up Today!

#171 Sophia Ahamed, Principle at Monograph & Co, on Your Storytelling Touch Points

Principal at Monograph&Co – a Design Agency based in Vancouver, Canada. They produce compelling brand identities, publications, product packaging and digital experiences for clientele both locally and internationally. She is a Designer and Artist with over a decade of experience building brands and crafting design-specific pieces for hospitality, food and beverage, and retail.

Latest Podcast Episodes

rachael nemeth

#170 Rachael Nemeth, CEO and Co-Founder at Opus, on Frontline Staff Micro Training

Opus is a training platform designed for businesses with a deskless workforce that helps more than 300 businesses boost their training on the frontline. It was fascinating to learn more about Rachael’s background in operations from hospitality where she worked with some great brands like Danny Meyer's Union Square Hospitality.

hospitality mavericks shawn askinosie

#169 Shawn Askinosie, Founder and CEO of Askinosie Chocolate, on What’s Enough

Shawn Askinosie left a successful career as a criminal defense lawyer to start a bean-to-bar chocolate business – Askinosie Chocolate. It is a small batch direct trade chocolate maker in Missouri, sourcing 100% of their cocoa beans directly from farmers. Shawn’s commitment to fairness, sustainability, minimal environmental impact, and community enhancement is undeniable.

#168 Edward Francis, Co-Founder at Thumbprint Apparel, on Education and ​​Sustainable Fashion

Today we are joined by the co-founder of a mission-driven fashion brand Thumbprint, as well as Strategy and Brand Consultant for a number of great hospitality brands – Edward Francis. We explore how Ed and his co-founder Evgenia Baydikova have launched a fashion brand that, from the outset, is helping the world become a better place.

hospitality mavericks

#167 Dan Simons, Co-Owner and CEO of Farmers Restaurant Group, on Slowing Down To Go Deeper

Today’s guest, Dan Simons, co-created and co-owns Farmers Restaurant Group, which includes seven restaurants in DC, Maryland, Virginia, and Pennsylvania, including Founding Farmers, Farmers Fishers Bakers, Farmers & Distillers, and their distillery, Founding Spirits. The company supports over 1,500 employees and continues to grow. Dan blogs regularly @Dan Simons Says about restaurants and hospitality, personal productivity & more.

hospitality mavericks

#166 Dan Nash, Founder of SixEight, on Becoming a Cult Brand

Want to build a brand that people rave about? Dan Nash is the founder of SixEight, an agency that helps food brands turn their customers into a cult of superfans. As a Brand Strategist, it’s Dan’s mission to make food brands become a force for good, behave more like humans and generate the same intense love as the best brands in the world. He works with brands like Dishoom, Flat Iron, and Tonkotsu who have a story worth fighting for.

hospitality mavericks

#165 Anthony “Tas” Tasgal, Author and Speaker, on Telling Stories Your Way

Many companies are communicating 30 - 40 years out of date. But by bringing more emotion and humanness to your language, your company’s values and ‘soul’ can be brought to the center stage. To learn more about telling stories, I am joined by Anthony Tasgal – Trainer, Author, Speaker, Strategist and Lecturer.

hospitality mavericks

#164 Tommy Yionoulis, Founder of OpsAnalitica, on Checklists, Operations Management and Mistakes

Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily operations and identify issues in their businesses, so they can address these before they escalate elsewhere in the business.

hospitality mavericks ari weinzweig

#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing

Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business that make sound financial results as well as a positive impact on people, society and the planet.

hospitality mavericks

#162 Peter Georgiou, Founder at Supper, on a Different Approach to Delivery

Peter Georgiou is the Founder and CEO of Supper, a platform which delivers exceptional food in London, from quality casual to Michelin starred, straight to your home or office by their custom-built fleet. They are now known as the luxury delivery company of choice for London’s finest restaurants and retailers.

hospitality mavericks

#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism

With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's and worked for The Boston Consulting Group. Now based in the US, he is now the CEO and Founder of Be-Cause, a platform for investing and building businesses with a purpose bigger than their products.

hospitality mavericks

#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more about his personal and professional journey that’s taken him to where he is today.

hospitality mavericks

#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve.

hospitality mavericks

#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his own business, so it was refreshing to learn more about his mentoring approach to leadership.

hospitality mavericks thom elliot

#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza Pilgrimage’ of discovery to learn everything there is to know about pizza. I love their latest venture, the Pizza Academy, which is designed to inspire young people to choose hospitality as a career and be a center of excellence for all things pizza.

hospitality mavericks roland horne

#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain WatchHouse. From day one it has been the company’s vision to grow and offer great coffee to great communities.

#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger

Mark Cribb is the host of Humans of Hospitality podcast and Director of Urban Guild – a local, independent hospitality company based in his hometown Bournemouth, UK. From his travels on the road, it’s been his mission to bring an inspired, energetic, creative environment to his hometown where the wonders of people and the world could be embraced and shared every day.

hospitality mavericks

#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace

What makes a place ‘special’ to work at? I’m excited to share with you a conversation I had with an expert in this field. David Dressler is a leadership coach, strategic advisor to purpose-driven entrepreneurs, author of ‘Ten Year Plan’ and one of the co-founders of Tender Greens – a successful and purpose-driven restaurant chain in the USA.

hospitality mavericks

#153 Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, on Empowering Creativity

Find out from Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company. The organisation develops hotels and also manages hotels for third-party investors by leveraging its talented workforce, relationships with major hotel brands, and buying power with major hospitality-focused vendors.

hospitality mavericks jordan ekers

#152 Jordan Ekers, Co-founder and COO of Nudge, on the Frontline Staff and Employee Experience

Today’s guest is obsessed with solving business problems and helping organizational leaders rethink the connection between employee and customer experiences. He is the co-founder and COO of Nudge, an employee communications platform. Their recent report, The Deskless Report 2021, gives some fascinating insights into the state of the ‘deskless workforce’, which we uncover in this episode

hospitality mavericks will beckett

#151 Will Beckett, CEO of Hawksmoor, on Teaching Skills, Not Techniques

Hawksmoor is a British steakhouse and cocktail bar chain founded by Will Beckett and Huw Gott in 2006, after they set out in search of the perfect steak. Fast forward to today, they run nine steakhouses based in London, with a recent new opening in New York City. Will joins the show to share how they have built a business that they are proud of.

hospitality mavericks carly trisk glove

#150 Carly Trisk-Grove, Co-Creator of OPOP, on On How Restaurants Catalyze Change

Carly Trisk-Grove is the Co-creator of OPOP (One Plate One Price), a social enterprise restaurant that offers a new model for casual dining. Carly is on a mission to find out how restaurants can be run for the benefit of the community they serve.

hospitality mavericks julie kleeman

#149 Julie Kleeman and Yeshi Jampa, Founders of Taste Tibet, on Connecting with Your Community

Today’s guests – with no prior experience in hospitality – have excelled in their food business. Born and brought up in rural Tibet, Yeshi Jampa learned to cook nomadic food outdoors at a young age. He found his way to Oxford via India, picking up exciting new flavours along the way. They cook the finest, freshest, most authentic Tibetan food this side of the Himalayas.

hospitality mavericks

#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading

It’s time to build some robust changes. Today’s guest, Samantha Clarke, is on a mission to create the next generation of change-makers, carving out a happier way of working with more purpose, meaning and intention.

hospitality mavericks anese cavanagh

#148 Anese Cavanaugh, CEO of Active Choices, on Intentional Impact

Anese is the CEO of Active Choices, Inc., and author of several highly impactful books, which we explore more about on the show. Anese is also the creator of the IEP Method® (Intentional Energetic Presence®) and the Positive Energy Workplace™ Initiative, a strategist and advisor to leaders and organizations around the world and a keynote speaker.

hospitality mavericks ashish tulsian

#147 Ashish Tulsian, Co-founder and CEO of POSist, on Being a Tech Company

Calling in from India, Ashish Tulsian is the co-founder and CEO of POSist – the first company to provide a complete online POS solution for restaurants. Ashish kickstarted his entrepreneurial journey in 2007 by founding a telecom company right out of college. They now help more than 10,000 restaurants across the world.

hospitality mavericks

#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading

It’s time to build some robust changes. Today’s guest, Samantha Clarke, is on a mission to create the next generation of change-makers, carving out a happier way of working with more purpose, meaning and intention.

hospitality mavericks

#145 Brooks Kirchheimer, Co-Owner at Hearth and Hill, on Asking For Help

What’s it like to run a business with your closest family members? Brooks Kirchheimer, Co-Owner at Hearth and Hill, shares their approach to growing the business and building a unique culture that people want to support and join. Located in Park City, Utah, the independent restaurant has a revived take on contemporary American cuisine that's locally driven.

monika linton

#144 Monika Linton, Founder of Brindisa, on Open-Book Management

Brindisa has been the home of Spanish food in the UK for over 30 years. It was set up by Monika Linton in the 1980s to share her love for quality Spanish produce to the UK, and her aim has always been to bring excellent food and ingredients from the most remote parts of Spain to Britain and to champion selected smaller producers and their skills.

#143 Dino Joannides, Advisor and Senior Executive at Bizimply and rezexe, on Doing Your Homework

Dino Joannides is a Senior Executive with over 25 years of experience in sales, marketing and general management. He has developed skills in creating a number of high performance teams as well as key relationships with customers, partners and distributors. Currently, he is the Advisor and Senior Executive at Bizimply and rezexe.

hospitality mavericks tim vasilakis

#142 Tim Vasilakis, Founder and CEO at The Athenian, on Pivoting to a Dark Kitchen

Tim Vasilakis, Founder and CEO of The Athenian street food brand, explains how he pivoted his business into a dark kitchen. Through their award-winning gyros, The Athenian has grown from a humble market stall to a small network of locations, earning the title ‘Deliveroo Restaurant of the Year 2020’.

#141 Dave Oakley, CEO at DOC Inc., on Going From Good to Great

Dave helps leaders create breakthrough performance and cultures with his approach called LeadDifferent, and he is the CEO at DOC Inc.

#140 Lorraine Copes, Founder of Be Inclusive Hospitality, on Supply Chain Transparency

Lorraine Copes has a far and wide background in procurement and diversity and inclusion. She’s the Founder of Be ​​Inclusive Hospitality – a not-for-profit organisation with a mission to accelerate racial equality in the Hospitality sector – and a Procurement Consultant.

#139 Josh Sharkey, CEO at meez, on Leadership Decisions in the Kitchen

Josh Sharkey is the founder and CEO of meez, the recipe tool for professional chefs. With over 20 years of experience in the restaurant industry, Josh launched the culinary technology company in 2020 to provide chefs the home for all their recipes, menus, and ideas.

#138 Matt Grimshaw, Founder of The Pioneers, on Culture as Your Competitive Advantage

Founder of The Pioneers, Matt Grimshaw. The Pioneers are a team of culture engineers who help scale-ups to design and build the People Operating System they need to drive rapid and sustainable growth.

#137 Alexandra Berger, VP of Product Sales at Hourly by AMS, on the Holistic Recruitment Process

In this discussion we explore what makes a good recruiting process, the power of human interaction, how to find candidates at high volume, positioning your employer brand – and what candidates are looking for in jobs.

#136 Nick Cramp, Author and Transformation Coach, on Better Before Bigger

Author of ‘Better Before Bigger: Rethinking Business Success’ and a Transformation Coach. Having worked previously as a business owner, Nick understands running a company can sometimes feel overwhelming.

#135 Antoine Melon, Co-Founder of HOMEtainment

From chefs to bartenders, live musicians to DJs, HOMEtainment helps create memorable events from the comfort of your own home.

#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan

Today’s guest David Lockwood has been involved with the British cheese scene for 25 years – and is currently the Managing Director of Neal's Yard Dairy.

#133 Lee Curtis, CEO and Founding Partner at RESIDE

Lee Curtis, CCHP, co-founded RESIDE in November 2017. RESIDE’s core purpose is to fundamentally change the short-term rental and alternative accommodation marketplace.

Costa Logo

“Its like going from black and white to colour”

Jim Smith

Operations Director at SIM TRAVA