CASE STUDY
The Wandering Elk
RESTAURANT & COFFEE FRANCHISE
hospitality
INDUSTRY
19
EMPLOYEES
4
Locations
2023
USER SINCE
The Challenge
Before Bizimply, Megan was using excel and paper to populate the roster. Employees were then sent a text message with their hours for the week. As the business was growing, Megan recognised she needed to find a better way to manage this as it was not efficient and quite time consuming.
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“all the schedules were being completed on a spreadsheet, then sent out to everyone via text message, it took way too long and there were often miscommunications with staff”
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Megan found it difficult to manage the clock in and out times, and if the correct breaks were taken or not. Megan had no control over labour costs. When trying to demand plan for the roster, they didn’t have a clear overview if they were overstaffed or understaffed at any one time.Â
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“Employees would to sign in and out on a sheet, we had to trust our employees as we had no way of knowing their exact in/out times.
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The Wandering Elk have been using Bizimply for the past 3 months to help them run a successful business and overcome the challenges outlined.