Sim Trava is a Costa Coffee franchise that operates 34 stores.
We spoke with two store managers at Sim Trava to learn about their experience using the system & the changes that it made to their role.
Written by Rashila Nama, Founder and Director of Tassic – a People Management and HR Consultancy offering pragmatic solutions. Tassic works with hospitality businesses to transform their people practices, ensure compliance, and build an engaging and productive company culture.