The Clarence Hotel

A Success Story

Dublin’s original rock’n’roll hotel, The Clarence is situated in the heart of Dublin’s City Centre. They regularly play host to world leaders, musicians and movie stars.

We talked with Michael O’Connor, the General Manager, and Adeel Khan, Accounts Dept. Manager to discuss the challenges they had before Bizimply and the results they have seen since using Bizimply.

The Challenge

The Clarence is open 24 hours a day, 365 days a year. Not only this, they have over 50 staff split across 5 different departments.

Needless to say scheduling, tracking time and attendance, running payroll and managing employee HR files across this many departments caused a lot of problems for The Clarence.

With multiple systems that didn’t talk to each other for the above tasks a straightforward task like running payroll was a nightmare.

"Straightforward task like running payroll was an absolute nightmare."

— Adeel Khan, Accounts Dept. Manager

Managing Attendance

Before Bizimply

Michael talked about how they had a biometric finger scanner to track employee time and attendance.
“It was a disaster, it never worked and always caused huge problems. It got so bad that we just stopped using it, €2,000 was just sitting there.”
This wasn’t the only challenge they had. Adeel said that running payroll on a bi-weekly basis was difficult. He had to gather timesheets from 5 different departments and manually input them into his payroll software, but this wasn’t the only problem.
“We run a bi-weekly payroll. Some weeks are busier than others so hours worked would be greater then what we scheduled. This caused a lot of confusion for payroll and took hours of work to sort out”

After Bizimply

Both Michael and Adeel couldn’t believe with how easy and quick it was to set up. First interaction to full roll-out took less than 4 weeks, once set up they could see the benefits and results immediately.
“I can honestly say that within the first month we could see a major drop in our labour costs, and that is just from the Timestation.”
With hundreds of hours saved each year on admin tasks alone, the results really speak for themselves.
“We have saved 20 hours a month on payroll alone, you’re looking at over €2,000 saved each year. That doesn’t include the hours saved processing payroll and scheduling employees.”

"I can honestly say that within the first month we could see a major drop in our labour costs, and that is just from the Timestation."

— Michael O’Connor, General Manager

Managing Payroll

Before Bizimply

Speaking to Adeel he talked about how difficult it was to run payroll for The Clarence before Bizimply.

“I was receiving 4 dierent timesheets from 4 dierent managers for over 50 employees. Not only this but they were all dierent types of sheets for each department. It would take me at least a full day to run payroll, if not longer.”

After Bizimply

Since implementing Bizimply, Adeel finds running payroll a breeze and it has saved him multiple hours each week.

“I can’t even put a figure on how many hours this has saved me per week. I don’t have to call dierent managers for timesheets, it’s all there waiting for me. I just export the timecards straight from Bizimply, I could run payroll weekly now it’s that easy.”

"We have saved 20 hours a month on payroll alone, you’re looking at over €2,000 saved each year."

— Adeel Khan, Accounts Dept. Manager

Managing Scheduling

Before Bizimply

Like most of our customers, The Clarence used excel spreadsheets to create employee schedules and a mixture of email, printouts, text messages, and calls to distribute these schedules each week.

“This took our mangers many, many hours each week. It was properly the most time consuming task for our managers. It would take anywhere from 7-10 hours each week through creating, amending and distributing schedules. Also, a major problem was that we didn’t know if our employee’s had received their schedules or not.”

After Bizimply

Michael and Adeel couldn’t be happier with Bizimply’s Scheduling Application. Within the first two weeks of moving from spreadsheets and paper and pen to Bizimply, they noticed they were saving vast amounts of time and money.

“We are saving 5/6 hours a week per manager. This is a major cost saving for us as our managers are our most expensive employees.”

Not only this, Bizimply vastly improved their process around creating, amending, and distributing weekly schedules.

“Now with a few clicks the schedule is complete and send directly to everyone. It means there are no more phone calls or endless paper trails.”

"We are saving 5/6 hours a week per manager. This is a major cost saving for us as our managers are our most expensive employees."